We all know the premium designers products command in the market. As far as services are concerned most service providers are not designing the service. Services are about customer services. For new age businesses, customer service is the core service. It does not come into play once the goods are sold and when the problem… Continue reading Service Design – Why you can’t ignore it?
We have known about the importance of service design and how it can be implemented in solving people problem in previous two posts. One of the fundamental principles of Service Design is it is Human Cantered. Human, be it customer, citizen or patients’ or patients’ relatives. The largest service provider who touches the maximum humans in any country is the Government… Continue reading How Service Design influence our happiness?