Design Thinking
Human Centred Service Design, Service Design

A Powerful Approach to Transform Citizen Experience & Solve Social Problems

 “We must design for the way people behave, not for how we would wish them to behave.” Donald A. Norman, Living with Complexity Many young educated Indians are joining the social enterprise either as an employee or as an entrepreneur. There are several NGOs, Foundations, and CSR Fund working in the social sector. Josh to solve the social… Continue reading A Powerful Approach to Transform Citizen Experience & Solve Social Problems

VSSM, Mittal Patel
Human Centred Service Design

Social Innovation Lesson for Banks from an NGO in Gujarat

Innova Cercado is part of a fast-growing chain of forty-nine low cost, high-quality private schools in Peru called Innova Schools. The world pioneer design firm IDEO has rethought the full curriculum of the school and the entire system of schooling. The objective is to offer scalable international quality education at an affordable price. The author… Continue reading Social Innovation Lesson for Banks from an NGO in Gujarat