Service Design Content Marketing

Human Centred – What Content Marketers learn from Service Designers

Yes, two disciplines look distinctly unrelated, but yet Service Design principles can add value to what Content Marketers do.  To consider content marketing only as initiatives to satisfy Google algorithm is a very limited view of this powerful means of marketing. IDEO, the world leader in the Service Design space believes; “Empathy is the capacity … Continue reading Human Centred – What Content Marketers learn from Service Designers

Content Marketing for Small Business

How Service Design influence our happiness?

We have known about the importance of service design and how it can be implemented in solving people problem in previous two posts. One of the fundamental principles of Service Design is it is Human Cantered. Human, be it customer, citizen or patients’ or patients’ relatives. The largest service provider who touches the maximum humans in any country is the Government … Continue reading How Service Design influence our happiness?

Advertisement out, storytelling in. Are you in sync?

“Storytelling is by far the most underrated skill when it comes to business.”Gary Vaynerchuk People are interested in stories not in an interruption in the stories. We go to movies to watch the story and advertisements are shown to us as an interruption. Most use this time to either go to washrooms or smoke rooms. At … Continue reading Advertisement out, storytelling in. Are you in sync?

Human Centred Organisation

BS ISO 27500 – New Standards for Human Centred Organization

“A good company offers excellent products and services. A great company also offers excellent products and services, but also strives to make the world a better place.” Philip Kotler, Corporate Social Responsibility: Doing the Most Good for Your Company and Your Cause The whole business community is concerned and crying about the ease of doing business as … Continue reading BS ISO 27500 – New Standards for Human Centred Organization

Human Centred Service Design

How to make your Organisation Human centered?

“We spend a lot of time designing the bridge, but not enough time thinking about the people who are crossing it.” Dr. Prabhjot Singh, Director of Systems Design at the Earth Institute GST idea was good but implementation was bad, Demonetisation could have been handled better, and there are many examples of a good idea and … Continue reading How to make your Organisation Human centered?