CFO & CX
Customer Experience

Why Should CFOs Focus on Customer Experience for Better Results?

Every company aspires to become like Apple. Customers shall queue outside the store before the store opens, pay a premium price, wait eagerly for the next model, spread word of mouth, the product is a prestige symbol, huge company net worth, and mega market cap. To become Apple one can’t, ignore what Steve Jobs believed… Continue reading Why Should CFOs Focus on Customer Experience for Better Results?