Content Experience
Content Marketing, Customer Experience, Inbound Marketing, Marketing

Content Experience – The 7th Era of Marketing You Need to Embrace

The burning question for every entrepreneur is: Who Moved my USP? Cut to: We are living in a different time. No profession has remained immune to the vulnerability. Technology is driving the world, finance is deciding the success of the business, and but in the end, marketing will drive the business in the market. Marketing… Continue reading Content Experience – The 7th Era of Marketing You Need to Embrace

Start Up & Family Business
Innovation

Family Business Survival – Why Is it Mandatory to Invest in Start-Ups?

“If you are renewed by grace, and were to meet your old self, I am sure you would be very anxious to get out of his company.”  Charles H. Spurgeon We remember renewing our health insurance policy, vehicle license, PUC certificate, passport, business license if any but we have never thought of renewing the self and… Continue reading Family Business Survival – Why Is it Mandatory to Invest in Start-Ups?

Interesting Content
Content Marketing, Customer Experience, digital marketing, Inbound Marketing

Your Documentaries Are Boring In the World of Feature Films

We all receive Thank You email when we either register with a website or place an order on any website. Have you ever considered Thank you email as your smart content marketing opportunity? One company with their fantastic Thank you email written by their founder, a few years ago have created 20,000 Google search results. This very email had… Continue reading Your Documentaries Are Boring In the World of Feature Films

Content Experience
Content Marketing, Customer Experience

Useful Content Can Create Experiences Your Customers Like & Share

"New Marketing strategies must focus on creating experiences that deliver value that goes beyond the product or service." book Experiences, 7th Era of Marketing, Every company is talking about customer experience these days. However, hardly few can really create a differentiated customer experience (CX). Marketing departments have learned Content is king, so many companies are… Continue reading Useful Content Can Create Experiences Your Customers Like & Share

Design Thinking
Human Centred Service Design, Service Design

A Powerful Approach to Transform Citizen Experience & Solve Social Problems

 “We must design for the way people behave, not for how we would wish them to behave.” Donald A. Norman, Living with Complexity Many young educated Indians are joining the social enterprise either as an employee or as an entrepreneur. There are several NGOs, Foundations, and CSR Fund working in the social sector. Josh to solve the social… Continue reading A Powerful Approach to Transform Citizen Experience & Solve Social Problems

Human Centered
Content Marketing, Customer Engagement, Human Centred Service Design, Service Design

Human Centered – Need for Every Marketer in Down Turn

Yes, two disciplines look distinctly unrelated, but yet Service Design principles can add value to what Content Marketers do.  To consider content marketing only as initiatives to satisfy Google algorithm is a very limited view of this powerful means of marketing. IDEO, the world leader in the Service Design space believes; “Empathy is the capacity… Continue reading Human Centered – Need for Every Marketer in Down Turn

VSSM, Mittal Patel
Human Centred Service Design

Social Innovation Lesson for Banks from an NGO in Gujarat

Innova Cercado is part of a fast-growing chain of forty-nine low cost, high-quality private schools in Peru called Innova Schools. The world pioneer design firm IDEO has rethought the full curriculum of the school and the entire system of schooling. The objective is to offer scalable international quality education at an affordable price. The author… Continue reading Social Innovation Lesson for Banks from an NGO in Gujarat